INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that the product you receive is as close to the picture as possible. While there may be some variation due to lighting or other factors, you can trust that you will receive a product that closely matches the picture.

Where can I view my sales receipt?

To view your sales receipt, go to the Amazon website and log in to your account. Click on “Account & Lists” in the top right corner of the page. Select “Your Orders” from the drop-down menu. Find the order for which you want to view the sales receipt and click on “Invoice” or “View Invoice” next to the order details.

How can I return an item?

Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of delivery, with some exceptions. For more info, please visit the Amazon Return Policy page.

Will you restock items indicated as “out of stock?”

We are committed to replenishing our stock of products that have been sold out as soon as possible. It is important to note that the time frame for restocking may vary for each product. We kindly request that you check the product details section for more information on the estimated time of restocking.

Is it possible to cancel my order?

Absolutely! It is possible to cancel your order given that dispatch procedures have not yet commenced. It is important to note that this action should be taken as soon as possible to avoid any potential complications. Thank you for your inquiry and please do not hesitate to reach out with any further questions or concerns.

CONTACT US FOR ANY QUESTIONS